Privacy Policy
This website is operated by A Wood Products LLC DBA STEP 22 Gear and STEP 22 (“STEP 22,” “we,” “us,” or “our”).
Mailing Address:
A Wood Products LLC
7888 Silverton Ave, Ste C
San Diego, CA 92126
United States
You may contact us via the Contact Us form on this website or by phone at 949-445-6800.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.step22gear.com.
By using our website, you consent to the data practices described in this policy.
INFORMATION WE COLLECT
Personal Information You Provide
When you place an order, create an account, subscribe to our newsletter, contact us, or use live chat, we may collect your name, billing and shipping address, email address, phone number, and payment information. Payment information is processed securely by third-party payment processors and is not stored directly by STEP 22.
Information Collected Automatically
When you visit our website, we may automatically collect your IP address, browser type, device type, pages viewed, referring and exit pages, date and time of visits, and approximate location at the city or state level.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to remember your preferences, maintain your shopping cart, analyze site traffic, improve website performance, and provide marketing and advertising services.
Our cookie banner allows you to accept or decline non-essential cookies. Cookies do not contain sensitive personal data such as your credit card number.
We may use both first-party and third-party cookies for analytics, advertising, and website functionality. You can control cookie preferences through your browser settings and through our cookie consent banner.
HOW WE USE YOUR INFORMATION
We use your information to process and fulfill orders, communicate about orders, provide customer support, send marketing communications where permitted by law and if you opt in, improve website functionality, analyze traffic and usage, detect fraud and security threats, and comply with legal obligations.
SHARING OF INFORMATION
We do not sell your personal information.
We may share your information with trusted service providers that help us operate our business, including payment processors, shipping carriers, email marketing platforms, website hosting providers, analytics providers, and customer service tools. These providers are contractually required to protect your information and use it only for providing services to STEP 22.
We may also disclose information to comply with law or legal process, to protect our rights or property, or in connection with a business transfer such as a merger, acquisition, or asset sale.
MARKETING COMMUNICATIONS
If you subscribe to our mailing list, you may receive promotional emails from us. You can opt out at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional emails such as order confirmations and shipping notices are not subject to opt-out.
DATA RETENTION
We retain personal information for as long as your account is active or as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
SECURITY
We use industry-standard security measures, including SSL encryption, secure payment gateways, and restricted access to sensitive data. No system is completely secure, and while we work hard to protect your information, we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
You may have the right to access your personal information, correct inaccurate information, request deletion of your information, opt out of marketing communications, and limit use of certain data. You can exercise these rights by contacting us using the information provided above.
CALIFORNIA PRIVACY RIGHTS (CPRA)
California residents have the right to know what personal data we collect, request deletion of personal data, correct inaccurate personal data, opt out of data sharing for advertising, and limit use of sensitive personal information.
We do not sell personal information.
To exercise your rights, contact us via our Contact Us form or by phone at 949-445-6800. We will verify your request before responding.
INTERNATIONAL USERS
If you access our website outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
CHILDREN’S PRIVACY
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
LAST UPDATED: January 30, 2026